Return Policy

Last updated: November 28, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund.

Please see below for more information about our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contact@continueclothing.com

To obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase. Then, mail your return to the following address:

Continue Clothing

Attn: Returns 414 Woodridge, Windmill Hill, Runcorn, Cheshire, WA7 6PH

United Kingdom

Please note, you are responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Please note at this moment in time we do not offer free returns. If using this Royal Mail service to return an item for refund a charge of £3 will be deducted from the total refund amount. If using this service to exchange an item(s) an invoice will be sent via email for an additional £3 postage before an exchange can be processed.

EXCEPTIONS

For defective or damaged products, please contact us using the form details below to arrange a refund or exchange.

QUESTIONS

If you have any questions about our return policy,

please contact us at: contact@continueclothing.com

Returns / Exchanges

Please fill out all relevant details bellow with your order number and reason for return or exchange